Design… transcends the very word we use to define it.

From human interface to AI, in each product-building phase: Is this the right question to ask?

Experience

UI/UX Designer at Actiontec Electronics, Inc.

Nov 2020 – Present·Bay Area, Taiwan

Optim 6 — Enterprise Platform Redesign• Overhauled a legacy device console into a multi-persona enterprise platform supporting both Actiontec internal teams and external ISPs.• Established an auditable documentation system to streamline cross-functional design decisions, governance, and compliance tracking.NCS & Optim App• Leading the design of a white-label network configuration service for desktop and mobile web, based on the functional structure of OpenWrt.• Planned the project scope for future delivery; ongoing and partially in implementation.Google Fiber• Took over Google’s design according to requirements, completed the design process and details, and drove the project to completion.OptimActiontec’s core product, an Internet management dashboard for ISPs.• Translated requirements from PM into UI.• Built an in-house design component library.• Iterated on the interface.Websites, native mobile apps, brand materials, and a bespoke UI component library.
Freelance UI/UX Designer at Freelancer.com

Aug 2020 – Nov 2020·Taiwan

• Kick-started the design process with low-fidelity concepts.
• Provided design and brand marketing consulting.
• Designed customized style guidelines, illustrations, and marketing assets.
System Analyst at Tung-I Information Service Co.

Nov 2018 – Sep 2019·Taiwan

• IBM Solutions for core banking transformation — E.SUN Bank.
• Designed the transaction services UI and user flow, and conducted integration tests.
• Maintained regular updates for the banking system.

Education

BA in Information Management at National Chi-Nan University

2012 – 2016·Taiwan

BBA in Information Management at National Chi-Nan University

2016 – 2018·Taiwan

Skills

Design ThinkingEthnographic ResearchInformation ArchitectureData Synthesis & ModelingPersonasTask AnalysisWireframingStoryboardingLo-fi & Hi-fi PrototypingSpec-driven AI workflow

Tools

Claude Code (agentic coding)Figma · Figma MCPPlaywright (UI verification)Git / BitbucketCursor / CopilotSketch, Adobe XDMaze, Userbrain, UsabilityHub